FAQ’S

Frequently Asked Questions (FAQs)


Promoted but salary not updated
Applied for Annual Vacation Leave (AVL) but don't receive Allowance with Salary
Salary and arrears not paid
New Entrant not on payroll?
Salary not paid due to System Error
Q:What are targets?
Q. What are some sources of targets?
Q. When to set yearly targets?
Q. Targets should be agreed by whom?
Q. When to conduct Mid-Year review?
Q. When to conduct Annual review?
Q: What is MPAC?
Q. What is the key function of MPAC
Q. What needs to be done when the annual review is completed between a supervisor and an appraisee?
Q. After MPAC meets and endorses the appraisal conducted between supervisors and their appraisees, what should be done with the IPAS forms?
Q. How many IPAS forms should be forwarded to the Director General HRMO for review?
Q. Is there any redress mechanism in case of disagreement between an appraisee and supervisor with regards performance rating?
Q. Is there any feedback mechanism with regards an appraisees performance?
Q. How many stages are there in the IPAS process?
Q. What are the key IPAS tools?
Q. Which entity is responsible for monitoring IPAS for Civil Servants in Grades 1-10?
Q. Which entity is responsible for monitoring the performance of Civil Servants in Grades 11 and above?
Q1. Promoted but salary not updated
Q2. Applied for AVL but do not received allowance with salary
Q3. Salary and arrears not paid
Q4. New Entrant not on payroll
1. What is a scheme of service?
2. Why is the Scheme of Service important in the Civil Service?
3. Who is responsible for the Development/review of Scheme of Service in the Civil Service?
4. What is a Job Description?
5. What are the uses of job descriptions in the Civil Service?
6. Who is responsible for the development/review of Job Description in the Civil Service?
7. How to commence the conduct of Management and Functional Reviews in the Civil Service?
8. What to do with a Management and Functional Review Report following its finalization?
9. What to do following the approval of a revised organizational structure or MFR Report in the Civil Service?
10. What are the documents that should be included in a request for recruitment?
Q1. What is the estimated time for completing the recruitment of staff in Grades two (2) to five (5) for the Ministry of Social Welfare and the Government Printing Department?
Q2. What are the Steps in the Recruitment Processes?
Q3. How do you monitor the suitability of a newly recruited staff before confirming his/her appointment?
Q4. What is the timeframe for a Staff / Civil Servant to be promoted to another Post?
Q5. Under which grounds can an Officer be transferred to another duty station?
1.Who is eligible to proceed on study leave with pay?
2.When and where should an officer request for approval to proceed on study leave with pay?
3.How long does it take for HRMO to process a request for study leave with pay?
4.What is the validity period for approval for study leave with pay issued by the DG-HRMO
5.Is an officer eligible to proceed on annual vacation leave while on study leave with pay?
6. What is the duration of bonding for an officer on study leave with pay?
7.Who is eligible to serve as guarantor in the bonding process for an officer who is to proceed on study leave with pay?
1.Where should one address a request for internship in the civil service?
2.What is the maximum duration for internship placement in the civil service?
3. Where should you enquire about internship placement?
4. What is the eligibility period criterion for internship placement in the civil service?
5. Can one volunteer after the completion of the internship period in the civil service?
6.How can one apply for internship placement in the civil service?
1.Where should an officer request for approval to proceed on secondment?
2. How long does it take for a request for secondment to be processed?
3. Who is eligible to proceed on secondment?
4. What is the maximum period for secondment?
5.What is the validity period for approval of secondment issued by the HRMO?
6.How does an officer inform HRMO on completion of secondment?

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